Bouncy castle hire, inflatable hire, rodeo bulls & character costumes in Thirsk, Northallerton, Bedale, Ripon, Richmond, Masham, Catterick, Garrison, Boroughbridge, Knaresborough, Shipton, Harrogate, York, Middlesborough, Darlington, Leeds, Wetherby, Leyburn, Scarborough, Hull, Newcastle

Bouncy Castle and inflatable hire FAQs


1. How do I book?

The preferred method is by telephoning us on 07903973963. Alternatively you can send an email (using the contact form on the website) or text message. All of which can be found on the Contact page.

2. How much notice do I need to give for a booking?

You can book anytime  between 7am - 11pm 7 days a week, however  bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.

Late night collections and overnight hire are also available at additional cost.

3. How much does it cost?

Please see the individual items pages for prices. All items vary but prices are clearly displayed on our website. 

prices stated are within a 10 mile radius of our base. If you live outside of the 10 mile radius please contact us for a personalised quote. (we travel all over the uk) All prices exclude VAT.

4. What do the prices include?

All bouncy castle booking prices include set-up, local delivery,( a small charge may need to be charged for out of area deliveries,- please Contact Us for delivery rates) and collection. You will also receive everything needed to inflate the castle, which will be carried out by us at no extra charge. This includes a blower, extension cable, mats, set up, inflation and collection. All our prices are PLUS VAT.

5. When are your bouncy castles available?

Our castles are available 7 days a week all year round including Bank Holidays.

6. How long do I get the equipment for?

Our hire rates are a daily rate. We know that each booking is different and so we will work with the customer to ensure adequate delivery and collection times to suit the individual.  Overnight Hire & Late collection is available at an additional charge. Our flexible terms mean we have become a reliable and popular company to supply bouncy castle hire darlington, bouncy castle hire middlesbrough, Bouncy castle hire Harrogate, Bouncy castle hire York and the rest of the UK.

7. Do you hire overnight?

Yes, overnight hire is fine we charge an extra £30, simply mention it to us when booking. 

8. Do I have to pay a deposit?

A  non-refundable deposit will only be required if you live outside of our local delivery routes. The usual deposit rate is 25% (at our discretion - we may request deposits for smaller or closer bookings).  If in the event of cancellation, and you have paid a deposit, you may use your deposit towards another booking but this must be before the end of the calendar year. We are a trusted company to supply bouncy castle hire harrogate, bouncy castle hire darlington, Bouncy castle hire middlesbrough, Bouncy castle hire York and the rest of the UK

9. How do I pay?

Most people choose to pay cash on delivery, BACS transfers or cheque payments. Cheques need to be received in sufficient time for funds to clear before the booking date. Card payments are also now welcome.

10. What if I need to cancel?

You can cancel at anytime on jobs with the value upto £100 due to bad weather but please ensure we are notified by midnight the night before your event at the latest, (once we have set off, full payment is required) 

Any jobs that have been paid for then cancelled in advance by yourselves you will only receive 50% of the cost back this is due to us potentially missing out on additional bookings on the items you hired. 

If in the event of cancellation, and you have paid a deposit, you may use your deposit towards another booking but this must be before the end of the calendar year. Please note deposits are non-refundable. 


11. What if it rains?

We have a unique rain policy in that if your brave enough to have it then were brave enough to deliver it as who are we to cancel your party!! However it is advised that castles are switched off in adverse & very wet conditions due to safety reasons as described in our health & safety section

12. Can the bouncy castle be set up on a slope?

It is advised that bouncy castles should be set up on as even ground as possible, However slight slopes may be possible subject to us an adequate description of the site beforehand, you will need to discuss this prior to the booking.

13. How long does it take to set up/inflate/deflate/pack up the inflatable?

The average bouncy castles take approx 15 minutes to set up and 15 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire and the location.

14. How much space is needed?

All our sizes are listed on each individual item, please see specific inflatable's for more adequate space requirements. However it is necessary that a space of 3 feet is left clear at the front and rear of castle and a further 3 feet on either side to enable safe set up. This is to allow access and the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited. Also see our Health and Safety section for further details. For large items you must have vehicle access to the set up site. All other items require a 2m clear entrance into the set up area to allow for safe access. Any other sizes MUST be pre-agreed. 

15. Can an inflatable be set up on Hard standing?

Yes it can. However due to the shear weight of sandbags necessary to keep the inflatable safe, there will be additional charges involved (dependant on which inflatable you have booked). NB: Artificial grass/ 4G pitches/ AstroTurf is considered hard standing- as is any surface that cannot be pegged into. If you have a surface such as this for your inflatables you MUST inform us at the point of booking to avoid a penalty charge. 

16. What happens if the weather is really bad?

Unfortunately weather is unavoidable and some types of weather means we have to cancel the event on arrival. High winds are an example of this (winds in excess of 24mph are considered unsafe for inflatables), we could not set up inflatables in high winds for safety reasons and would therefore need to cancel. Whilst we make every effort to ensure your event goes ahead, full payment would still be required IF we have to cancel the event due to bad weather conditions on arrival.

17. what clothing/footwear can be worn?

Shoes and any type of footwear must be removed before entering or using the inflatable equipment, along with any sharp objects, spectacles, food or drink. we advise that users wear trousers, leggings, tights or other matertial that covers legs due to the possibility of friction burn from the slides. Covering the limbs greatly reduces the risk of this.